Question 1

How do I check in?

Accepted Answer

All of our properties offer easy self check-in. Full details will be sent to you prior to arrival.

Question 2

What time is check-in and check-out?

Accepted Answer

Check-in is from 3pm and check-out is by 10am, unless otherwise stated on your booking.

Question 3

Are the properties suitable for long stays?

Accepted Answer

Yes. All of our stays are ideal for extended visits and relocations.

Question 4

What if I need help during my stay?

Accepted Answer

We’re always on hand to help. You can contact us directly throughout your stay for support.

Question 5

Are your properties professionally cleaned?

Accepted Answer

Yes. Every property is cleaned and prepared to a high standard before each stay.

Question 6

Is parking available?

Accepted Answer

Parking availability varies by property. Please check your listing details or contact us before booking.

Question 7

Are pets allowed?

Accepted Answer

Pet policies vary by property. Please check the individual listing for details.

Frequently asked questions

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